Sarah Boettcher onby
Our Wedding was held at the Keavil House on 22 February 2014.
Our co-ordinator for the Wedding throughout all of the preparation was Jamie; only once was he unavailable for the time we wanted to meet up and his colleague, Craig, was just as helpful.
Due to the amount of guests we had who were travelling from all over the country we requested room availability for both the day before and the night of the wedding.
At the suggestion of Jamie he reserved space in the main dining area for our guests who were arriving the night before the wedding. Initially we expected this to be approx 20 people, but the number increased to a total of 52 guests. We took over the main restaurant, dedicated for us, and anyone else not in our party were accommodated in the smaller dining rooms adjacent to the main area. The menu was personalised as ‘Mac & Sarah’ pre Wedding Meal. This had all been organised without out knowledge and was a wonderful touch that set the scene for the weekend of celebration. Nothing was too much trouble.
Reception, Bar, Waiting, and domestic staff were all very welcoming, jovial and helpful. All requests were easily accommodated and with genuine goodwill. We used the leisure facilities and booked treatments with Anne, she was great!
Our wedding was held in the Mount Batten Suite, the room was beautifully decorated, for the service, the meal afterwards and the evening festivities.
Jamie was very professional, ensuring everything ran like a swiss watch. He was excellent as Master of Ceremonies. The waiting staff were all timely and efficient, ensuring everything ran smoothly. All the food during our stay was excellent.
Our Room, for 3 nights, was lovely. The only observation on this was that it was a room converted for wheelchair users and had the tiniest sink in the world in the en-suite. We did mention this, were immediately offered an alternative room, which we did not take.
All in all, an excellent experience! We have received positive feedback regarding the hotel and the staff from all our friends and relatives. Some reviews can be found on this forum. Finally, thank you to all the staff who did really go ‘the extra mile’ for us.
To Jamie, a sincere and heartfelt thank you for all your personal attention to us and every detail, that ensured that our special day was indeed ‘special’.