Wedding Reviews for St Mellons Country Club

6th of December 2014 . The staircase was fabulous to walk down, it gave me goosebumps and plenty of nerves .The bedroom we stayed in the night before was very spacious and comfortable with a large on suite ,also the bridal suite didn't disappoint it was fantastic, and made for some awesome photos our photographer took from the bridal suite of us through the window and the whole bridal party. The food was fabulous, everyone said how much they enjoyed it and the buffet in the reception was plentiful there was more than enough for everyone , it was delicious. The staff at the hotel were amazing nothing was to much trouble and the master oh ceremony's took
Care of everything he was very professional and a really nice person too . The grounds at the hotel
Are fantastic for photos especially by the fountain as it is all lit up at night also the drive way at the back
Of the hotel the tress there made for some awsome photos our photographer took some black and white
Pics they look almost ghostly . I cannot recommend this hotel enough it is 100% as a wedding venue
I would love to do it all again thank you to all the staff at St mellons hotel
For a magical day Mr & Mrs Borriello .


Review submitted on Tue, 20th of January, 2015

honestly say that Jeni and the team at St Mellons, got me!!! They listened, they suggested and between us, I and my guests had the best night. Things ran military smoothly, the waiting staff were efficient, fast and friendly. Honestly, I'm not one for writing reviews but this team deserve one, they were brilliant. Thank you

Review submitted on Sat, 18th of October, 2014

none.
On the weeks leading up there are obviously so many questions and Beth and Jeni were always on hand to answer any questions you may have - big or small!

Our actual wedding day could not have gone better - it was everything I wished for and more than I could have ever dreamed of! Beth was on hand to make sure the day went smoothly, her professionalism and her unobtrusive presence was such a calming reassurance. All of the staff were amazing, they all worked so effortlessly hard to make sure our day was perfect.

I honestly cannot thank Jeni, Beth and all the staff at St Mellons Hotel enough.


Review submitted on Thu, 25th of September, 2014

day. From start to finish. The staff couldn't do enough for us. Everything was perfect. I decided to do my own decor so went up the day before to show Jeni how I wanted the room set up and it was done exactly as I wanted it. The wedding planner made sure everything went smoothly. She kept coming to check everything was going ok and if we needed anything. We couldn't have asked for more. As you've not done it before you don't really know what to do but she made sure we knew what to do and when which put us both at ease. I loved the day so much I'd do it again tomorrow. Thanks for everything St Mellons. You made my wedding day as amazing as we wanted it to be. Keep up the good work xx

Review submitted on Sun, 7th of September, 2014

in 1964 and then our Ruby Wedding Anniversary (40yrs.) - 10 years ago in 2004 and, of course, our very special Golden Wedding Party celebration just two weeks ago. On this occasion we had such a wonderful day - the weather was perfect and all our family and friends commented on the excellent food, the service provided and the beautiful Library room with its large oval table so tastefully presented. At the end of a perfect day we stayed overnight in the Bridal Suite!
We would also like to mention the beautiful Hotel gardens which were all in full glorious bloom.

Review submitted on Mon, 11th of August, 2014

help with anything.
We are really impressed with the quality of the food and the service was second to none.
A truly beautiful setting and a wonderful day!
Would recommend without reserve, a number of guests made very positive comments too.
Thank you!

Review submitted on Sat, 9th of August, 2014

our function room was exquisitly decorated. The whole day was a huge success and our guests were very impressed with the service and menu options. Our day was absolutely wonderful from start to finish! A special thank you also to the lovely Wedding planner Jeni, for her incredible patience and for overseeing the event, ensuring everything ran smoothly. If you'd like your event to be the talk of your guests for weeks to come, we highly recommend the St.Mellons Hotel. Many many thanks!!

Review submitted on Thu, 24th of July, 2014

on how wonderful the day had been, some even saying it was the best wedding they had been to. The grounds of the hotel make for great pictures and we were lucky enough to have fantastic weather for it! Jeni and her team did a fantastic job and were always available to talk or meet to discuss any matters in the months leading up to the big day! It certainly was the best day we could have asked for!

Review submitted on Mon, 21st of July, 2014

always made time for us and answered all of our questions and reasured us with any worries...
The hotel itself is a traditional building and fitted in with our vintage wedding theme.. nothing was to much trouble for Jenni and her staff ..even down to white table clothes on the outside tables!!! So lovely...it was all such a lovely experience from start to finish!! Our rooms were all clean and had everything that we needed in them...Room 29 our fantastic honeymoon suite was really lovely...comfy bed and huge bathroom!!! Breakfast really good to... some of our guests had 2nds and 3rds!!
All in all the past year of planning our wedding has been stressfull at times but we would both say a big Thank You to Jenni and Beth for helping with our big day.they both made it amazing!!! Thank you very much.
Mr & Mrs Proctor
Xx


Review submitted on Thu, 17th of July, 2014

bridesmaids and I stayed the night before and used the facilities as well as helping with the set up of the reception room. The staff were so kind and ensured the room was exactly as I wanted it for the next day. The hotel is professional but informal and this put us all at ease and not afraid to ask for anything.
The day itself could not have been better. Everything was perfect. Beth, the weddings manager on duty, was so attentive at every step. Everything flowed so naturally, with no blips and the service was exceptional.
The wedding breakfast was served on time with appropriate time in between courses with Beth keeping me 'in the loop' about minor changes and checks (speech order changes etc) Lunch was lovely and the change around for the evening party was seamless.
Clive and I stayed in the hotel on the night of the wedding which was useful as we stayed at the party until the end. There were around 90 guests in the night and what a fantastic party. The bar staff, helpers, DJ and everyone involved did everything they could to ensure everyone had a great time.
The bacon rolls and wedges were a great hit-obviously freshly made and still hot-our guests loved them.
The rooms we used were clean with all the facilities one would expect. Breakfasts were also good.
Overall, we would recommend this hotel as a great venue for your big day.



Review submitted on Sun, 25th of May, 2014

Looking back now, I don’t know why I was stressing soooooooooo much, as I really had nothing to worry about. Everything went perfectly and I would not change a thing about it.

Beth, in particular I would like to make a special mention to. She was so professional and attentive and it was an honour to have her as our Master of Ceremonies. Our photographer was also full of praise for her and asked me to pass on her thanks and comments to Beth and her line manager, so that you would know what a delight she was to work with!

Literally all of our guests commented on what a charming little hotel St. Mellons is and that despite showing obvious signs of age and crying out for investment, it is one of the nicest places they have stayed in and that is due mainly to the staff who work there and not just the beautiful grounds. Several of them mentioned in particular Charles, Kate on reception and Ceri, who were there not only during the wedding, but also the day before and after, as our guests were arriving and leaving. They all said how polite and cheerful they were and that nothing was too much trouble. This is so nice to hear as a member of staff myself, that guests do genuinely notice when we are providing an excellent service.

They also commented on the quality and the variety of the food, especially the salmon and the lavender cheesecake, which although it took them a while to work out the flavour, they all loved it !!
I really would like you to personally thank Paul, Joe and Mike for going the extra mile for me and for creating such lovely dishes. The food really was stunning and I think everyone went up for second and third helpings!! My photographer has taken some amazing photographs of the food and it all looks mouth-watering, the colours are so vibrant.
I’m hoping you will wait for me to witness the sacrificial burning of my ridiculously big file and that you keep the legend of the ultimate Bridezilla alive and kicking for a long while to come.
I am more than happy to forward you all of the photographs from our day if you wanted to use any for your marketing of future weddings, or to just shed a quiet tear over when you are having a private 5 minutes in the office….
Thank you so much again Jenni. It really was the best day of my life and I can never thank you all enough for all the effort you put in, the patience and understanding you showed with my constantly changing requests and the kindness and attention that my fellow colleagues gave to me, my husband Kev, both our families and all our friends.
THANK YOU.


Review submitted on Tue, 5th of November, 2013

arrived on the Thursday until my husband and I left on the Sunday. My wedding day went as smooth as butter due to the hard work put in by the staff. Liaising with the ushers and organising the guests.
The food was delicious and served well. The chef catering for all the finicky guests including myself.
The rooms were spacious, clean and tidy and again the housekeeping staff seen to all my requests promptly.
My husband and my son enjoyed the use of the pool and spa facilities, spending some quality time together.
The only complaint if you could call it that was in the night one of the fridges on the bar was not working and some of the drinks were warm and a couple of lamps had blown behind the bar which prompted some of the guests to raise the question as whether the bar was open.
Thank you Best Western - St Mellons Hotel for a fab wedding day.
See you on our 1st Anniversary



Review submitted on Wed, 11th of September, 2013

mant thanks to everyone concerned

Review submitted on Wed, 28th of August, 2013

Co-ordinator was very helpful, ensured that we covered all bases during our meetings and answered any queries we had promptly via email. Although we were a bit concerned when told she couldn't be there on the day, the Operations Manager did a sterling job at keeping the day on track. One of our guests fell ill due to the heat and needed medical attention and he provided regular updates without being intrusive on the meal, which was greatly appreciated.

The reception room was well presented and the catering staff were very polite and efficient. Many of our guests - both meat-eaters and vegetarians - commented on the quality of the meal and buffet (try the risotto, it's fantastic)!

During the evening, the hotel DJ made a point of playing songs we had pre-requested and there were no hitches with playing our first dance song whatsoever. He was very friendly and accommodated other people's requests on the night, too.

We would particularly like to thank Bethany (we believe this is her name!!), who not only looked after us whilst the Operations Manager attended to our guest who had fallen ill, but who also came to our rescue at the end of the night when we had forgotten to collect our room key from reception (Night Porter did not answer the 'phone, the only downside for us!). The Bridal Suite was fantastic and we enjoyed our continental breakfast in our room.

The Reception/Housekeeping staff gave us the remains of our wedding cake when we checked out and we have just found out that the Wedding Co-ordinator has been looking after our seating plan, which we will collect very soon.

Thank you very much, St. Mellons, for helping to make our wedding day memorable and special :)

Review submitted on Sat, 13th of July, 2013

was perfect, and ensured the day ran seamless. Even our guests commented on their professionalism and dedication to their vocation.

The bar staff were also brilliant (special mention to Charles) and made us feel like royality.

I would recommend this venue to any bride and groom who are looking for Countryside perfection, but close enough to the amenities of Cardiff for travelling guests. We couldn't have asked for a more perfect venue for our wedding.

Review submitted on Wed, 12th of June, 2013

helpful co-ordinators and managers who made us feel relaxed. Very approachable and ameniable to any requests. We managed to carry out the whole process within a total of approx 4 weeks which was truly amazing really and would not have been possible without their generous and calm support.

Feedback from our guests was very positive with many of them feeling that it truly was a day of an exceptionally high standard and giving a lovely relaxed feeling yet retaining the aurora of being at a prestigous venue.

Rooms were very nice and all family and friends that stayed as guests over the weekend were very happy.

We were over the moon with our day and we couldn't thank the staff enough. We would definetly recommend others to hold their weddings here also, as they truly made our perfect day.

Review submitted on Thu, 30th of May, 2013

feel very special, even the day after when having Sunday lunch we were still the centre of everything which was lovely. Food and drink was exactly what we wanted, they even made me a cocktail of sorts for when I arrived as I don't drink. Thank you so much for everything St Mellons.

Review submitted on Tue, 28th of May, 2013

recommend the Hotel, not just for the mature couple but for any couple who gets married in the winter. The surroundings of the Hotel are beautiful on a clear day but in my case it was teaming with rain but the interior of the hotel are just as lovely as my wedding photographs proved.
Many thanks to Jeni and her team for making my day lovely and memorable.
Mrs Jayne Locke.

Review submitted on Wed, 6th of March, 2013

welcomed by Jeni and everybody at the hotel. They dealt with any issues with minimal fuss and ensured that everything on the day ran without a hitch, even when my groom split his trousers somebody was on hand to sew them. I will never be able to thank them enough for the day that they gave us, and couldn't of asked for a better way to begin our married life together.


Ceri & Dave Jones

Review submitted on Mon, 18th of February, 2013