Review of Ballyroe Heights Hotel

HeartHeartHeartHeartHeart5.0 by Tony Ponti on

My wife and I live in England and as she was born, raised and lived in The Spa we decided ...

My wife and I live in England and as she was born, raised and lived in The Spa we decided we would have our wedding reception at Ballyroe. After seeing a number of venues in the area we decided that Ballyroe was the best for us. It was the best decision we could have made. After speaking to Mark who was in constant contact with us there was nothing to big or too small to make our day our own. As we live in England we would constantly email with questions and we would get an immediate answer. When we flew over at various time we were seen by Mark or Mike and all our questions and suggestions would be answered and accomodated. They would also provide suggestions for us which were extremely helpful. They could not do enough for us. When it came time for the menu tasting we were met by Mike and had our own booth and were waited upon. Suggestions were given for the wine to accompany the meal and we got to try them all. I had family and friends flying from England and the reception staff were very helpful in making sure that they all had comfortable rooms for themselves. On the day of the wedding things could not have gone smoother everyone complimented the quality of service and the food that they received. All of their hard work and patience paid off and we could not have wished for a better wedding reception. The wedding finished at around 4am and we were in the reception area still being served drinks by the gentleman who was covering the recption area. Overall we had an excellent experience dealing with all of the staff at Ballyroe they are extremely helpful and extremely understanding and will make sure that your wedding is the way you want your wedding to be. I cannot commend them enough.

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