Mary Lynch onby
Dónal and I held our wedding reception at the Ballyroe Heights on 10th August 2018. We landed into meet Mike just 5 months before our big day, thinking he would think we were mad to try to plan a whole wedding in that short a time. To our delight he put us straight at ease and went through everything with us. He was full of advice and knowledge on all things wedding related and so accommodating. Nothing was too much trouble and we were never rushed or pressured to make decisions. As time went on we were amazed at the friendliness and care shown to us by all Management and staff at the hotel. Anytime we phoned we got an answer and so much help. Mike and Jonathon would call us just to see if there was anything they could help with, even in general not just with the hotel plans. We were so relaxed on the day knowing that all would run smoothly, and it did. Our family and friends are constantly talking about the fabulous meal and the wonderful staff. Every need/want was catered for. Mike was at the top table the whole time to make sure we had everything we needed and that everything ran smoothly. He even had a safety pin at the ready for the inevitable emergency. I had to phone the hotel to make a last minute adjustment to the table plan at 22.30 the night before and there was no bother in the world with the call and I was told to phone at anytime that night if there was anything else, and I knew the staff meant it. The day was so relaxed and I loved getting the treat of hair and make-up the next morning. It set me up for the day again. The views from the hotel are stunning and the function room was wonderful and as magical as we could hope for. The Ballyroe really did go above and beyond for us and from the moment we came to view the hotel to the moment we left after the wedding we felt spoiled and so well looked after. We will always return there with fond thoughts and appreciative for the great memories of our special day. I could not recommend the Ballyroe highly enough as a wedding venue and was without a doubt the best decision we made. This is an exceptional venue, with exceptional Management and staff.