Review of Ballyroe Heights Hotel

HeartHeartHeartHeartHeart5.0 by Johnny OConnor on

From our initial meeting with Jonathan at Ballyroe we were left in no doubt as to the professionalism and attention ...

From our initial meeting with Jonathan at Ballyroe we were left in no doubt as to the professionalism and attention to detail that would be afforded to us on our wedding day. Being a Canadian/Irish wedding we had some special requests relating to various aspects of our big day, from all things culinary to beverages, from accommodating guests to next day festivities, no request seemed a bridge too far and no stone was left unturned to make sure we received all we asked for. Right down to the Canadian flag flying on our arrival and the late night Poutine (Canada’s national dish) served in the early hours.
The staff at Ballyroe I can only describe as outstanding, they are the heart and soul of the hotel and went above and beyond to make our day an unforgettable experience. They were available at all times via phone and email to address all our queries. We had a large contingent of Canadians arriving at a busy Festival weekend and the service they received was second to none. Michelle at reception needs a special mention here again going out of her way to make sure everyone was accommodated as they wished.
The day itself was flawless, the food was impeccable and served in a relaxed atmosphere. The hotel really is a one stop shop and took care of everything we needed. The beauty salon is exceptional, flowers were beautiful, the car service, cocktail reception was great and the packages they offer are also fantastic value.
All in all I would have no hesitation whatsoever in recommending Ballyroe as a wedding venue, Johnathan provides an amazing experience from start to finish and in my opinion great value too. It’s hard to put it in a nutshell what makes this venue special, from the spectacular Kerry views to the attention to detail from each and every member of staff this hotel has it all.
Johnny & Stephanie O’Connor.

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