Review of Crowne Plaza Felbridge - Gatwick

HeartHeartHeartHeartHeart5.0 by Rosie Apps on

From the moment we looked around the venue we knew it was where we wanted to get married. The layout ...

From the moment we looked around the venue we knew it was where we wanted to get married. The layout of the ballroom worked perfectly for what we wanted. Livia was our wedding planner. From the start she was interested in us as a couple, our 2 children and what we had in mind for our wedding day. Nothing was too much trouble for Livia and communication was great. We loved the fact that even though Livia always remained professional we could actually have a laugh with her. Livia was always smiling and I believe she is genuinely a really lovely person. Livia was able to offer us great advise on layouts and how the day would run but was never at all pushy. Livia saved the day for us when we were let down by a photobooth company. Livia told me not to worry and arranged the whole thing from start to finish. Livia was left to her own devices to set up on the wedding day and she honestly made the place look amazing! We could not fault anything. When Livia wasn’t around for any reason Heidi would always try and answer our questions or would let us know when Livia would be back. We met Heidi when we needed to pick chair sashes and she was so lovely! Again, nothing was too much trouble. During our menu tasting we met Job who is such a gentleman. Job and his team made George and I feel as though we were the only couple to have ever had a menu tasting... his service and manners where amazing and he is a great laugh. Job had known how much I had liked one of the dishes on the menu tasting and the night before the wedding he mentioned the dish I loved to the chef who then actually made it especially for me that evening! I never got to thank the chef for that meal and the amazing job he and his team did on my wedding day. Caitriona was someone we met in the club lounge and again another lovely member of your team. There is so much more I could write but not enough room. Our wedding day was AMAZING we would love everyone who was part of our wedding to know how thankful we are!!! X

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