Review of Rockliffe Hall Hotel, Golf & Spa

HeartHeartHeartHeartHeart5.0 by Mr and Mrs Clark on

Can we just start by saying a massive thank you to you and Becci. Everything on the day was simply ...

Can we just start by saying a massive thank you to you and Becci. Everything on the day was simply perfect as promised by the both of you. We would like to thank you from the bottom of our hearts.... My maid of honour had a terrible experience at her wedding venue where she was promised things that unfortunately didn't happen!! Thankfully you both have been very true to your word which contributed to the day being so perfect!

Secondly... Robert (or Bob).... Where do I start?? Such a lovely gentle, caring man! He was simply outstanding on the day and definitely stole the hearts of both mothers! As a bride... He was defiantly my "batman" for the day and I can't thank him enough! He made the day go seamlessly. Even the day after the wedding he was there to help and assist.... What gentleman he is!

Thirdly ... Colin... Wow!!! He was equally as outstanding!!! He constantly kept us updated and "in the loop" about the runnings of the day to which we are truly thankful for! He always had a smile on his face and nothing was too much trouble! In addition...He always maintained professionalism and always went the extra mile! He too was only happy to help the following day... No one realises how important this is when you are trying to pack up your wedding with a hangover!!

I know the day involved a lot of hard work from all the staff at Rockliffe including reception staff to concierge to bar staff to housekeeping... Can you please pass on our thanks as these people and their hard work have not gone unnoticed.

Please feel free to forward this email direct to your line of management as we are great believers in positive endorsement and we would be happy to recommend you as a number one wedding experience!

Best wishes for the future to all the staff at Rockliffe... You guys are exceptional!

Regards
Mr and Mrs Clark

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