Laura & Steven Byrne onby
We chose Rockliffe Hall based on reputation and the beautiful location. Our first impressions upon visiting met these expectations and our initial meeting with Becci made it even more attractive due to her professional manner and approach.
The location is indeed beautiful and in the run up to the wedding we were kept on track and involved in everything Rockliffe needed us to organise. The communication on the whole was excellent; all questions answered quickly and nothing was too much trouble (even when I asked for an extra guest 3 days before the wedding). The only miscommunication we had was over the food choices. We were initially told at our tasting that the top table could have their pick of the menu and then later it transpired only a choice of two were available. However due to a couple of our guests having special dietary requirements we were allowed minor alterations and these were appreciated. Becci made sure that all our choices about the theme were respected and our simple wedding was made elegant with her help.
The rooms made available to me to get changed were beautiful and new. Likewise the accommodation we had on the night and our guests had were all beautiful and well looked after. Unfortunately we could not use the spa facilities due to having our son with us and this meant we were not allowed in.
On our return to Rockliffe the suite was dressed beautifully, the gifts, cake, and favours we had left beforehand were set up perfectly. All the staff at Rockliffe were extremely professional and could not do enough for us. The meal was delicious and just right for all our guests, including children. Each element of the day I asked for was completed and any problems, if there were any, were dealt with before we needed to know. The grounds were perfect for photographs and all our guests enjoyed themselves. The special treat of leftover sparklers was an added bonus to the day.
Thank you to everyone at Rockliffe Hall for making our day perfect