Wedding Reviews for Crabwall Manor Hotel & Spa

Average Rating: 5 out of 5 - based on 30 reviews

abbi Jones
wedding on Fri, 29th of October, 2021
All I can say is thank you! We had the best day ever for our wedding at Crabwall Manor.
We couldn't fault one thing! From the staff to the food to the venue dressing and to the venue itself. We never felt like anything was an issue from the beginning.
We had the best day and we would highly

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recommend anyone to book Crabwall Manor.

Review submitted on Mon, 16th of May, 2022
jamie Gillespie
wedding on Sun, 1st of May, 2022
I want to thank Crabwall Manor Hotel & Spa for making our day special.

Charlotte did an amazing job. The Barman Lewis was outstanding, and the Ops Manager was brilliant.
It was a great day and a great experience.

I would like to give a little feedback. The Canapes were just left on the bar.

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It would've been better if they'd been walked around so that everyone could've had some.
I felt like the hotel needs a little bit of TLC, the showers should have hot water.

Other than that it was all good.

Thank you

Review submitted on Fri, 13th of May, 2022
Helen and Mike Adamson
wedding on Sat, 7th of May, 2022
I just wanted to thank Charlotte for everything in the run up to and on our wedding day. We had an amazing day.

Thanks again, the team have been amazing.

Jack Jones
wedding on Fri, 29th of October, 2021
What a fantastic day!

Thankyou so much to all the staff from crabwall.

Our day was faultless and I so wish we could do it all over again.

From the food to the rooms to the staff everything was perfect!
Kelsie & Craig O'Sullivan
wedding on Sat, 9th of April, 2022
Huge thank you to the team at Crabwall Manor!

Since booking our wedding back in early 2019 they have been extremely supportive and accommodating, especially with numerous date changes due to the pandemic.

Nothing was ever too much, they were very responsive, offered advice and fulfilled any

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requests we had.

Our wedding went very smoothly and we received fantastic comments from our guests about both the staff and venue.

A special thanks to Charlotte, Isobel & Gareth for being extremely helpful over the past few years!

Best wishes,
Kelsie & Craig

Review submitted on Fri, 29th of April, 2022
Lauren Fox
wedding on Sun, 17th of April, 2022
What an amazing day and experience we had at Crabwall Manor!

We initially booked Crabwall back in 2018 and were due to be married in the August of 2020, due to covid this had to be pushed back 3 times. They were so accommodating even though so many brides and grooms were going through the same

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The whole process was pretty effortless from start to finish. Especially when Charlotte and Isobel got involved. Isobel managed to sort all our rooms (we had a lot booked), moving from one date to another and making sure everybody got what they wanted. Charlotte took over to make sure everything was exactly how we wanted it and on the day she completely put our minds at ease and was amazing from start to finish, she was there through it all!

Suzanne, the venue dresser did a beautiful job. It was spectacular. Way more than we could have imagined. Everyone commented on how beautiful it looked. From the chairs, to the flower wall to the cherry blossom centrepieces.. absolutely stunning.

With being from out of town, a lot of our guests stayed the night before the wedding and the night of. We had a meal the night prior from the bar menu and all the food was delicious. The food on the wedding day was just as good! The soup was done to perfection and the sticky toffee pudding was out of this world.

All our guests had commented on the amazing service we received over the Easter weekend for our wedding. It was definitely worth the wait and we wish we could do it all over again.

We will of course be visiting Crabwall Manor again in the near future. So to Cheryl and the team, Thank You!

Lauren & Liam

Review submitted on Sat, 23rd of April, 2022
Sinnah & Luke Giffords
wedding on Sat, 31st of July, 2021
Just want to say a hug thank you from Luke and I for everything you have done for us. From right at the beginning when we looked around the 1st time to the day of our wedding. Thank you for making us feel at ease and for the reassurance.
Thank you for the amazing communication such as emails and

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calls. Thank you for the reassurance we needed especially during the difficult times when we had to postpone our wedding. No job was ever too big or too small. The service you and the team at Crabwall Manor was second to none. The wedding was everything we wished for and more.
We gave a lil something to you, Charlotte and the team at Crabwall as a thank you for everything. You all truly made our wedding day special.

Many Thanks

from a very happy husband and wife

The Giffords

Review submitted on Thu, 21st of April, 2022
Lauren Mort
wedding on Fri, 5th of November, 2021
Overall we had a lovely day so thank you for setting it up for us!! Although there are a few little bits that, looking back, we were a little bit disappointed about.

My mum and dad missed our first dance along with some of my friends as it wasn't properly announced/ not everyone had been told it

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was happening.

We had already sorted out the rooms with Gareth prior to the day, agreeing that our parents would get their night free of charge. The front desk made the groom's dad feel like he was lying and John had to leave the wedding breakfast on his own wedding day to go and explain the situation to them.

We were a bit gutted that the canapés were not brought around for everyone, they were just placed on tables. Once the tables were filled up with people no one else but that table could get to the canapés so I felt like that was a bit of a waste of money.

The DJ wasn't really engaging and I had to go up a few times to ask him to play some songs off the playlist I sent him so I was quite disappointed as a lot of the songs I wanted would have got the guests dancing a bit more. I realised at the end of the night I didn't throw my bouquet, it could have been good if the DJ could have announced it as I was so caught up in the day that it wasn't on my mind.

This wasn't your fault, but it was a nightmare to get in touch with Carol Anne Florist. I ended up having the wrong colour chair backs, our bouquets weren't placed on the tables like we discussed etc.

Crabwall was very accommodating overall and we felt like nothing was too much trouble if we asked.
The pizza van was amazing, everyone loved it! And again, thank you for letting us put our bouncy castle up as that went down very well.

A few of my guests complimented how good the food was and how lovely the serving staff were so a big thank you to them too.


Review submitted on Sun, 27th of March, 2022
Anna Randall
wedding on Sat, 19th of February, 2022
We recently had our wedding at Crabwall. We went to view the venue and instantly fell in love. The whole experience from start to finish was excellent. The communication was great and we were always able to speak to someone if we had any queries. The venue looked spectacular on the day and we could

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not have asked for more. The wedding food was excellent and of such good quality. Thank you so much to Charlotte and the team for all your help and support.

Review submitted on Fri, 11th of March, 2022
Sarah & Luke Jackson
wedding on Sun, 13th of February, 2022
We can't thank everyone at Crabwall Manor enough for providing us with our perfect wedding, especially Charlotte. She was and is a wonderful wedding coordinator, nothing was ever too much for her. We had several date changes due to lockdowns and covid but this was always dealt with amazingly and

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eased our stress levels.
All communications were brilliant and the help we received regarding venue decoration, menus, music, etc also exceeded any expectations we ever had.
All of our guests thoroughly enjoyed themselves and made comments throughout the day about the venue and food.
We stayed over the night of our wedding, the room was beautiful and the breakfast was delicious too the following morning. We can't wait to come back to celebrate our anniversary next year. Many thanks, the new Mr & Mrs Jackson
(Sarah and Luke)

Review submitted on Wed, 9th of March, 2022
Chelsea Ball
wedding on Wed, 29th of December, 2021
After having to push back our wedding a year to the pandemic, Crabwall Manor were super supportive and helpful during this increasingly stressful period!

We have had such an incredible time planning and holding the wedding with an amazing team that pulled out all of the stops to help us and make

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it such a perfect day.

We wanted a Christmas themed wedding and Crabwall even went as far as to theme their Christmas decorations in line with what we wanted and left them up to further add to our day.

The team were super accommodating and were all happy to help and change things for us when we had guests unable to attend.

I can not fault the venue or the team and would highly recommend Crabwall for any future events, pricing was amazing and the food was spot on.

Thank you to everyone that put the effort in and made our wedding day a day that we will never ever forget.

Review submitted on Tue, 8th of March, 2022
Sue & Dave Hurley
wedding on Sat, 6th of July, 2019
Amazing Amazing Amazing ..... Wow what a fabulous venue!
We had such a fantastic day thanks to the hard work and dedication of all the staff at Crabwall Manor. From the moment I met Gareth I knew we were in capable hands after our initial venue suddenly announced it's immediate and unforeseen

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closure 4 months prior to our day. Nothing was too much trouble for the staff and everything was just perfect. We were fortunate to get married outside in the gorgeous gazebo with 20 guests, followed by scrumptious canapes and drinks. The grounds are amazing and perfect for photos, we especially liked the woodland area with the swing. There is also a lovely spa should any guests wish to use the pool and facilities. In the evening we had a party in the conservatory with an additional 100 guests hiring our own dj and photo booth. It was reassuring knowing that we had exclusive use of the bar, lounge area and conservatory and there were plenty of quiet areas for our older guests. The bridal suite was huge and surpassed our expectations. We chose the hog roast for our evening guests and it was a huge hit ... it was sensational and all of our guests said how lovely it was. The hotel even left some hog roast baps for our guests as they were leaving at the end of the night for anyone who needed a midnight snack. If you are thinking of having your wedding in the Chester area go and have a look around Crabwall, you won't be disappointed. Thank you Gareth, Charlotte and all your team from Mr & Mrs Hurley.

Review submitted on Thu, 18th of July, 2019
Meg Wiggins
wedding on Sun, 30th of June, 2019
My wedding day was absolutely perfect and that was all thanks to the staff and venue at Crabwall Manor. I was originally due to be married elsewhere but it was closed suddenly but, with less than 6 months to go, Crabwall stepped in and saved the day.
The whole day ran like clockwork with every

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little detail taken care of. Nothing was too much trouble and they worked really well with my other vendors/decorators.
If you are thinking about getting married here, do it. You will not be disappointed at all. It’s a beautiful venue, with wonderful staff and grounds.
Special shout out to Gareth who helped during the planning and Charlotte who ran the full day behind the scenes.

Review submitted on Sat, 6th of July, 2019
wedding on Sat, 1st of June, 2019
Can't recommend this place enough. Right from the initial meeting we were blown away! The venue speaks for itself and the staff have all been helpful even when answering hundreds of my emails !! Gareth was great getting everything booked in and then passed over to Charlotte who was amazing on the

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day of the wedding too. Everything was just as we had hoped and we couldnt have asked for a better day. AMAZING !!

Review submitted on Sun, 9th of June, 2019
Cheryl Schofield
wedding on Sat, 30th of March, 2019
A perfect place for the perfect day! Our guests all commented on what a lovely venue it is and how amazing the food was!
Crabwall manor were very accommodating, helpful and welcoming, in particular, Gareth, Matty and Charlotte who all helped in the planning of our wedding day and made it the

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perfect day for us! We can't thank them all enough!
I saw some of the same staff there the morning after the wedding and they were still all happy and smiling and doing their job! Fab team! The rooms were also amazing, the bed was so comfy, I am sure we will be visiting our wedding venue again!

Review submitted on Mon, 1st of April, 2019
wedding on Wed, 14th of November, 2018
From start to finish, the wedding was amazing. We couldn't have asked for a better day. the staff were incredible and catered to not just our needs but everybody else too. We couldn't have asked for more.
The food was lovely, the rooms were decorated beautifully. Our venue dresser was fantastic.

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Overall, the day was what we expected and more. This venue is truly amazing

Review submitted on Thu, 14th of February, 2019
Katie Doran
wedding on Fri, 18th of January, 2019
From start to finish, Gareth was so helpful in making sure our day went as planned!

All of our guests enjoyed our special day as much as we did!

We had previously stayed with this hotel a number of times before deciding that it would be our wedding venue.

I would highly recommend booking

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your wedding at this gorgeous venue - you will not be disappointed!

I would also highly recommend Colette to decorate your room for you, it was absolutely perfect!

Thanks again,
Mr & Mrs Doran

Review submitted on Sun, 27th of January, 2019
Payne & Ellis
wedding on Thu, 17th of May, 2018
We held our wedding ceremony at Crabwall recently and we could not have asked for more. The whole day went exactly to plan, the food for the afternoon tea and evening was fab and very well received by our guests. All of the staff were lovely and obviously worked hard to pull off the day as we had

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planned it. The suite was beautiful and our guests absolutely loved the venue and grounds. It's a beautiful setting for a wedding. The planning was made easy by the staff on the run up to the big day. My mum was unfortunately taken to hospital on the day but the hotel staff were great. We missed out on time in the spa because of this but it gives us an excuse (like we need one!) to return very soon! Fabulous venue, good prices, great staff. I would highly recommend to anyone planning their wedding.

Review submitted on Thu, 24th of January, 2019
Andrea Maher
wedding on Fri, 8th of June, 2018
Wow! At last I have got round to writing this review.

What a fantastic day we had, from start to finish. Cannot fault the service that we received from last August when we first booked the venue up until the big day.

A massive thank you to Charlotte who looked after us and made sure that our

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day ran smoothly, even though I think at times our guests were a little difficult to get all together in the appropriate place but she managed it.

Compliments to the chef, everybody thoroughly enjoyed the food that was served. First class including the evening buffet.

I would have no hesitation in recommending Crabwall Manor for a wedding venue.

Review submitted on Fri, 29th of June, 2018
wedding on Fri, 1st of June, 2018
What an amazing venue - we could not have asked for anything more! From the initial booking right through to the end of the wedding day the staff at Crabwall Manor were so helpful and nothing was too much to ask! From the setting up of the venue the night before to last minute changes it was just

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superb. The food was amazing and all of the guests commented on how amazing everything was! The rooms at crabwall were fab and the bridal suite was amazing!! We would not hesitate to recommend Crabwall Manor as the perfect wedding venue!

Review submitted on Sun, 17th of June, 2018
Emma Payne
wedding on Thu, 17th of May, 2018
We held our wedding ceremony at Crabwall recently and we could not have asked for more. The whole day went exactly to plan, the food for the afternoon tea and evening was fab and very well received by our guests. All of the staff were lovely and obviously worked hard to pull off the day as we had

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planned it. The suite was beautiful and our guests absolutely loved the venue and grounds. It's a beautiful setting for a wedding. The planning was made easy by the staff on the run up to the big day. My mum was unfortunately taken to hospital on the day but the hotel staff were great. We missed out on time in the spa because of this but it gives us an excuse (like we need one!) to return very soon! Fabulous venue, good prices, great staff. I would highly recommend to anyone planning their wedding.

Review submitted on Fri, 25th of May, 2018
Michael & Yasmin Butler
wedding on Fri, 16th of March, 2018
We had our wedding at Crabwall Manor on 16th march 2018, we couldnt of been any happier with everything. the process of booking the wedding was made easy. Cheryl was very helpful with everything and anything, nothing was too much trouble. The staff during the day were very good, helpful and polite.

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We want to make a special thank you to Charlotte, she was outstanding at her job and with helping us on and before the day. Shes a credit to Crabwall manor and we cant say how helpful she was. She did everything from sorting out all the stuff we brought for the day, to announcing everything to our guests, even putting the dancefloor together. Thank you to everyone behind the scenes for making our day as special as it was.

Review submitted on Sat, 24th of March, 2018
Sarah & Sean
wedding on Fri, 23rd of February, 2018
We had amazing wedding everything was taken care of, Matty went above and beyond our expectations. The food was exceptional and the service was fantastic, two of the meals needed changing and this was done straight away. The bar staff on the night were great nobody was without a drink. If we could

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do it again we definitely would, but we have the great memories to look back on. Thanks again to all members of staff who made our day so special.

Review submitted on Sat, 3rd of March, 2018
Laura & James Clewlow
wedding on Fri, 31st of March, 2017
We held our wedding here at the end of March and it was the perfect venue!
We booked this around 22 months in advance and the service from booking until the day was excellent! The first wedding coordinator sadly left but Cheryl took over and was very helpful and quick responding to any little

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queries we may have had.
The wedding breakfast tasting was excellent and we thoroughly enjoyed it! There was plenty of food and wine to help our decision, we chose a ham hock starter, lamb shank main and sticky toffee pudding. The food was beautiful!
Build up to the wedding we were introduced to Matty! Matty went above and beyond, he was extremely helpful and professional. On the day Matty was our master of ceremonies and was always around to check everything was okay and offering a hand whenever needed! Thank you Matty! Our day ran perfect, very smoothly and a lot of that is down to the staff at Crabwall!
I would recommend Crabwall Manor in a heartbeat to anyone considering it as their wedding venue!

Review submitted on Mon, 26th of February, 2018
Emma & Matt Meaney
Emma and I were married at Crabwall Manor in January of this year - and we absolutely cannot fault the venue or the team behind it. The planning process was forensic in the attention to detail and nothing at all was too much trouble. The layout of the venue over several rooms makes for a really

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intimate venue where people can find a space and aren't necessarily forced to endure loud music. The food was absolutely wonderful, and the drinks package was tailored to accommodate our needs - with a large number of our guests being non-drinkers, this was very helpful. The staff team were incredibly professional, but warm and interested at the same time. Every single thing about this venue and our wedding day was perfect. It's a beautiful venue and they really do care!

Review submitted on Mon, 26th of February, 2018
Bethany Davies
wedding on Sun, 18th of February, 2018
From the minute we booked we couldn't fault the wedding coordinator team. Both Cheryl and Charlotte have been incredibly attentive and no request has been too big or too small.

I had booked afternoon tea the day before for myself and my bridesmaids but when we arrived the lady in the restaurant

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wasn't aware of this. However, she quickly sorted this amd we were sat down in the restaurant and given a free drink by way of apology. This same woman was incredibly helpful the next morning when I asked for some breakfast to be delivered to the room for my sister. She is a real advocate for your hotel and she was very happy to help- i just wish I knew her name! She was also on shift on the morning of the 19th.

Upon booking rooms for the night prior we were informed that all of our stuff would be taken to our rooms for us so that we wouldnt need to worry. My mum went to Reception at around 5pm and our stuff was still there. She asked for it to be moved. When I went to bed at 2am my bags still hadn't been taken and my husband had to take them up for me. This is poor and not something I would expect to worry about on my wedding day.

Some hotel upgrades were also made - which was a lovely bonus for my guests. However, my mum had opted to pay extra for a better room and instead it was one of my other guests who had paid 129 who were upgraded to the master suite. This was a little disappointing. However, i did bring this up with Alex at Reception and he was able to sort this and they were refunded the extra £40.

Food- main was a little disappointing as not what we had previewed but we can appreciate that this could be due to producing higher volumes.

Overall, I had a brilliant wedding and wouldn't change a thing. Cheryl, Charlotte, Alex and the lady in the restaurant all did a brilliant job so thank you. Communication seems to be the problem, particularly on reception and with reservations. This lets the hotel down. Thank you again to the wedding coordinators.

Review submitted on Sun, 25th of February, 2018
Wayne Taylor-Jones
Had our wedding 9/12/17 you guys did amazing .... really weird it's not like a hotel feels like home.... special mention to Matty Cheryl and charlotte you all played a big part, and you played it well!

Ben and Wayne
Julie Griffiths
I recently had my wedding at Crabwall Manor and I can honestly say the service was impeccable . From the very beginning planning what specifics we would like, right up to the actual day was just superb.

I stayed the evening before in order to relax and use the spa and even then I was looked after

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by all who worked there.

Cheryl made the planning so easy and guided us a long the way. Charlotte on the day was so professional and really did help us get through the day without any hiccups whatsoever. Nothing was too much trouble. They all worked around the clock to make sure it was the best day ever.

I would absolutely recommend Crabwall Manor, it is a beautiful place, the food is excellent and the service is first class.

Review submitted on Thu, 30th of November, 2017
My husband and I got married at Crabwall in August. We are so glad we chose this venue. Our wedding was amazing and not one thing went wrong, thanks to the brilliant staff. From the first point of booking the venue through to the actual day they were very helpful and accommodating. They offered a

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very friendly and personal service and nothing was too much trouble for them. Lots of our guests commented to us on the high standard of the venue, staff, and the rooms they stayed in. Matty, the wedding coordinator is very experienced and really helped put our minds at ease. Thanks to all the staff for helping our day be so wonderful!

Review submitted on Thu, 30th of November, 2017
Francesca Hanslip
We had the afternoon tea wedding package at Crabwall manor and the whole experience from start to finish was amazing. Myself and the bridesmaids stayed over in the family room the night before (which comfortably sleeps 6) and used the spa (which is paradise). On the morning, all suppliers for

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flowers/cake etc were able to drop everything off to the family room and nothing was too much trouble for Cheryl and Charlotte who organised everything for us. The ceremony was beautiful, our theme was Cadbury's purple and Collette did an amazing job of matching the colour perfectly for the chairs. The afternoon tea was brilliant, loads of food for everyone - people who wanted plain sandwiches got their own stand as did our gluten free guest - nothing was missed at all. Our photos look stunning as the venue is gorgeous, it fel like getting married in a castle. For the evening, we decided to add a three course evening meal to the afternoon tea package and every single person commented on how wonderful the food was (which we knew it would be after staying at Crabwall Manor for Valentines day earlier in the year). The bridal suite we had for the night is seriously is something else, we just wanted to live there forever! Everyone throroughly enjoyed our wedding and we woke up the next day just wanting to do it all again and we wouldn't have changed a thing. All the staff at Crabwall are amazing, so friendly, so calm and efficient at everything they do. We love it so much we are going to try and go back for their 'girls night in' spa package every Valentines day, which is how we fell in love with the venue initially. I can promise you will not be disappointed with a wedding here

Review submitted on Thu, 30th of November, 2017
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